Theorising Microsoft’s Bot; is the internet now Mundane? What happens when things don’t work?

So I read a tweet from @NathanJurgenson earlier that got me thinking a lot about why it is that things that don’t work become popular, and what happens when things online stop working the way they are meant to. The tweet is below:

This immediately triggered a few thoughts for me; firstly, why is it that only things that don’t work become interesting, and secondly how do things become mundane online? The answer for this can be found by looking at Latour’s Actor-Network Theory. Continue reading